Innovating energy services: focusing on customer touchpoints through service sensemaking
Other conference contribution, 2024
Author
Carolin Behrens
Chalmers, Technology Management and Economics, Supply and Operations Management
Arni Halldorsson
Chalmers, Technology Management and Economics, Supply and Operations Management
Susanne Ollila
Chalmers, Technology Management and Economics
Barcelona, ,
KATE: Customized service offerings in the energy sector through servitization and digitalization
Göteborg Energi AB (ET01:KATE), 2019-10-01 -- 2022-09-30.
Subject Categories
Other Engineering and Technologies not elsewhere specified
Areas of Advance
Energy