Kerbside access management for freight deliveries. Conflicts, tools and implementations
Doctoral thesis, 2025

The rapid growth of urban populations, advancements in transport technologies, and the rise of e-commerce have intensified competition for kerbside space. With demand increasing but space supply remaining fixed, access management has entailed user prioritisation and solutions to address conflicts over kerbside use by balancing supply and demand of space. In existing frameworks guiding decisions in access management, a marked bias towards specific groups of actors leads to overlooking the needs of others, with freight transport commonly excluded.

This thesis examines conflicts related to kerbside access faced by freight transport operators during last-mile deliveries, and it contributes to the development of data-driven interventions for balancing kerbside supply and demand. Using a mixed-methods approach, the research integrates qualitative and quantitative analyses utilising empirical data from London (UK) and Vic (Spain) and drawing insights from kerbside interventions worldwide.

This research advances understanding of loose couplings in kerbside access management and introduces a framework linking space-sharing conflicts to health, economic, social, and environmental implications. To address these conflicts, this research develops tools for managing kerbside space for freight transport, with an emphasis on the role of data analytics in access decisions and in estimating impacts related to Sustainable Development Goal (SDG) 11–sustainable cities and communities. It also informs urban freight policies by identifying patterns which support the institutionalisation of kerbside interventions beyond pilot phases.

Finally, this thesis provides recommendations for integrating freight transport considerations into kerbside access management. It encourages future research on analytical models to distribute space and on priorities in kerbside access which take freight access needs into account.

freight deliveries

sustainable cities and communities

kerbside space

urban freight.

Access management

Vasa B, Vera Sanbergs Allé 8, Chalmers
Opponent: Alison Conway, Professor, The City College of New York, USA

Author

Juan Pablo Castrellon

Supply and Operations Management 03

Castrellon, J. P., Browne, M., & Sanchez-Diaz, I. (2025). Space-sharing and kerbside conflicts in urban deliveries: A framework for understanding space allocation challenges.

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Urban street space is under growing pressure. As e-commerce expands and cities become denser, freight delivery vehicles increasingly struggle to find places to stop at the kerbside –the narrow space between traffic lanes and the sidewalk used for parking, cycling, or loading/unloading activities. Although freight deliveries are essential to the functioning of cities, kerbside access regulations often prioritise other users, overlooking the needs of freight.

This thesis examines the conflicts that arise when access for freight deliveries is constrained and explores how data-driven interventions can address freight needs. It also identifies factors that influence the implementation of these kerbside interventions. Drawing on experiences from London (UK) and Vic (Spain), alongside international examples, the research introduces practical tools and frameworks to manage freight access in a way that balances operational efficiency with broader sustainable development goals.

The findings offer freight-specific guidance to planners, researchers, and decision-makers working toward more sustainable, inclusive, and functional management of urban streets.

Areas of Advance

Transport

Subject Categories (SSIF 2025)

Transport Systems and Logistics

ISBN

978-91-8103-252-9

Doktorsavhandlingar vid Chalmers tekniska högskola. Ny serie: 5710

Publisher

Chalmers

Vasa B, Vera Sanbergs Allé 8, Chalmers

Opponent: Alison Conway, Professor, The City College of New York, USA

More information

Latest update

8/12/2025