Service sensemaking: a learning process towards energy demand management
Paper in proceeding, 2023
Author
Carolin Behrens
Chalmers, Technology Management and Economics, Service Management and Logistics
Arni Halldorsson
Chalmers, Technology Management and Economics, Service Management and Logistics
Susanne Ollila
Chalmers, Technology Management and Economics, Entrepreneurship and Strategy
European Operations Management Association
30th European Operations Management Association
Leuven, Belgium,
Leuven, Belgium,
KATE: Customized service offerings in the energy sector through servitization and digitalization
Göteborg Energi AB (ET01:KATE), 2019-10-01 -- 2022-09-30.
Areas of Advance
Energy
Driving Forces
Innovation and entrepreneurship
Subject Categories
Business Administration
Other Social Sciences not elsewhere specified