Gaining Social Values of Wireless Technology: An Interpretive Case Study in the Healthcare Institutional Context
Artikel i vetenskaplig tidskrift, 2013

The existing literature has given little consideration to social values of information technology in general or of wireless technology in particular. The purpose of this paper is thus to shed new light on this issue. Based on an interpretive case study, we examine two healthcare organisations and discover that social values are often manifested beyond, as well as within, organisations. A matrix of social values in relation to technology changes and their interactions with various stakeholders is further discussed. The matrix helps understand how various social values emerge from and revolve around organisations’ strategic management of information technology. The implications of the findings about social values are discussed and future research directions are suggested.

Social value

Interpretive case study

Healthcare institution

Wireless technology

Författare

Wenshin Chen

Newcastle Business School

David Bennett

Chalmers, Teknikens ekonomi och organisation, Supply and Operations Management

International Journal of Information Management

0268-4012 (ISSN)

Vol. 33 802-809

Styrkeområden

Produktion

Ämneskategorier

Övrig annan teknik

Företagsekonomi

DOI

10.1016/j.ijinfomgt.2013.06.001