Restoring drinking water acceptance following a waterborne disease outbreak: the role of trust, risk perception, and communication
Artikel i vetenskaplig tidskrift, 2013

Although research shows that acceptance, trust, and risk perception are often related, little is known about the underlying patterns of causality among the three constructs. In the context of a waterborne disease outbreak, we explored via zero-order/partial correlation analysis whether acceptance predicts both trust and risk perception (associationist model), or whether trust influences risk perception and acceptance (causal chain model). The results supported the causal chain model suggesting a causal role for trust. A subsequent path analysis confirmed that the effect of trust on acceptance is fully mediated by risk perception. It also revealed that trust is positively predicted by prior institutional trust and communication with the public. Implications of the findings for response strategies to contamination events are discussed.

TECHNOLOGIES

DECISION-MAKING

SOCIAL TRUST

INFORMATION

FEELINGS

MODEL

FOOD

PERCEIVED RISK

ASYMMETRY

ATTITUDES

Författare

Boyka Bratanova

University of Surrey

Greg Morrison

Chalmers, Bygg- och miljöteknik, Vatten Miljö Teknik

Chris Fife-Schaw

University of Surrey

Jonathan Chenoweth

University of Surrey

Mikael Mangold

Chalmers, Bygg- och miljöteknik, Vatten Miljö Teknik

Journal of Applied Social Psychology

0021-9029 (ISSN)

Vol. 43 1761-1770

Ämneskategorier

Psykologi

DOI

10.1111/jasp.12113