The importance of empathy in it projects: A case study on the development of the German electronic identity card
Paper i proceeding, 2011
empathy
design thinking
electronic identity card
empathic design.
public sector
Författare
Eva Köppen
Ingo Rauth
Chalmers, Teknikens ekonomi och organisation, Innovation and R&D Management
Maxim Schnjakin
Christoph Meinel
Proceedings of the 18th ICED International Conference on Engineering Design-Impacting Society Through Engineering Design, Copenhagen: 15 August 2011through18 August 2011, 7 s. 162-169
Ämneskategorier
Design