Voice and Text Messaging in Ship Communication
Paper i proceeding, 2014

Misunderstandings in voice radio communication have been identified as a root cause of accidents at sea. One reason is language problems in a multi ethnic industry. Standard Marine Communication Phrases (SMCP) was developed by the IMO to mitigate this problem, but studies show it is not commonly used. Difficulties to pronounce and understand English spoken by different nationalities adds to the problem. Maybe text messaging could be useful in non-time critical marine communication? This paper presents a study where VHF voice versus text messages in a land-based deep sea pilotage scenario was compared. The finding was that text based messages worked well and that there was a lower risk of misinterpreting the information.

Författare

Thomas Porathe

Chalmers, Sjöfart och marin teknik, Maritime Operations

Peter Eklund

Chalmers, Sjöfart och marin teknik

Henrik Göransson

Chalmers, Sjöfart och marin teknik

Proceedings of the 5th AHFE Conference 19-23 July 2014: Advances in Human Aspects of Transportation Part I (Eds.) N. Stanton, S. Landry, G. Di Bucchianico and A. Vallicelli

Styrkeområden

Informations- och kommunikationsteknik

Transport

Drivkrafter

Hållbar utveckling

Ämneskategorier

Data- och informationsvetenskap

Transportteknik och logistik

Interaktionsteknik

Mänsklig interaktion med IKT

Människa-datorinteraktion (interaktionsdesign)