Effects of long-term access to ICT-mediated travel information services - Users’ assessments and reported behavioural changes
Doktorsavhandling, 2014

Great optimism has for some time framed the potential effects that access to ICT-mediated travel information services (ICTIS) have on travellers. Little has however been known about real-life long-term effects of access to ICTIS. The aim of this thesis was thus to create a basis for understanding the role of ICTIS in urban transport of people. The focus was on changes in travellers’ assessments of ICTIS; the changes in travel experiences from having access to ICTIS; and behavioural changes such as changes in choice of travel mode and route choice from having access to ICTIS. All in all, more than a thousand respondents participated in four studies investigating changes over time periods between six months and twelve years. The results show that travellers’ pre-exposure expectations on benefit and impacts are larger than what is experienced from use. The results also showed that travel experiences changes from access to ICTIS, and that access to ICTIS does have potential to change travel behaviour. Magnitudes of behavioural changes were however found to be limited. It is suggested that a larger focus on the travellers’ benefits, time perspectives, and the travellers’ possibilities to act could increase intended changes from access to ICTIS.

Travel Planner

Assessments

Behavioural change

Multi-modal Travel Planner

Co-modal Travel Planner

Traffic information

Navigation

ITS - Intelligent Transport Services and Systems

Transit

Public transport

ICT-mediated traveller information

Action spaces

Real-time information systems

Virtual Development Laboratory, Chalmers Tvärgata 4-6, Gothenburg, Sweden
Opponent: Prof. Graham Parkhurst, Centre for Transport and Society, University of the West of England, Bristol, UK

Författare

Tor Skoglund

Chalmers, Produkt- och produktionsutveckling, Design and Human Factors

Drivkrafter

Hållbar utveckling

Styrkeområden

Transport

Ämneskategorier

Transportteknik och logistik

Övrig annan samhällsvetenskap

ISBN

978-91-7597-066-0

Doktorsavhandlingar vid Chalmers tekniska högskola. Ny serie: 3747

Virtual Development Laboratory, Chalmers Tvärgata 4-6, Gothenburg, Sweden

Opponent: Prof. Graham Parkhurst, Centre for Transport and Society, University of the West of England, Bristol, UK