Revising the Present Administrative Codification of Organisations at Hand Within Four Hospitals in Sweden. Empirical evidence regarding some research questions in relation our earlier research and development work within the automobile and manufacturing industry
Preprint, 2016

The two authors have in this article (preprint not yet completed due to the retirement of one of the authors) gathered some experiences and insights dealing with so-called co-worker's questionnaires surveys concerning work and work environment matters, as have been and still are practised within e.g. all Swedish public hospital (as well as also within some other private and public sectors).

 This understanding is brought forward to substantiate some deductions on how such questionnaire surveys ought to be organised to make them more valuable for practitioners as well as for scientists (some examples from the author's world are confirming this argumentation). Particular so about research results gained from work within Skaraborgs Sjukhus, i.e. the four hospitals that are located in Falköping, Lidköping, Mariestad and Skövde with approximate 4 500 employees. To exemplify, his particular research and development work gradually, more or less, forced us to scrutinise the organisation of these four hospitals in some specific ways. Such scrutinising was inescapable necessary for us.

 Thereby are this article replicating on the authors' experiences to organise such questionnaire surveys within both the automobile and health-care sectors which in turn have lead us to suggest how some particular aspects on the four hospitals ought to be organised. This while we are focusing on the some of the administrative codification and routines. In fact, a far more rational way to organise the operations (by no means, yet not fully recognised by the practitioners involved) will thereby be possible to implement in practice (to a delimited extent has the already been carried out)

For example, annoying for us was the lack of a so-called consistent semantic network (the denotations found in various administrative information systems used were featuring several inconsistencies like abbreviations, shortenings, synonyms etc.) (such facts became obvious for us really ought to be remedied).

This fact was proved and further substantiated by our practices (all-pervading analyse approach) of combine data-collection and data-analyses approach, i.e. cross-reference procedures by computer technique and various manual efforts like re-configuration of customised print-outs on paper, which were cut up and reorganised manually by e.g. glue and scissors. However, some constructive remedies are also illustrated in this article.

A comment (in order to be explicit): Note that by means of this specific method to organize questionnaire surveys (including complementary data collection) it is feasible to couple (softer) questionnaire data to (harder) technical data (i.e. the operators perception of work and work conditions to parameters like product flow patterns and buffer functions and positions) (see e.g. other publications registered in Chalmers Public Library CPL).


questionnaire surveys

work structuring

restructuring of information systems

manufacturing technology

healthcare services


Bo Blomquist

Göteborgs universitet

Tomas Engström

Chalmers, Teknikens ekonomi och organisation, Supply and Operations Management


Övrig annan teknik