Transport Efficiency: Analysing the Transport Service Triad
The theoretical framework is based on the Industrial Network Approach. This approach, with its three interrelated concepts; activities, resources, and actors, are used to capture transport efficiency on various levels in the network. A single case study approach is used to study a focal TST that illustrates the business relationships among three actors, the seller of transport services (a haulier), the seller of goods (a technical wholesaler), and the buyer of goods (a construction firm). The study shows how a TST approach provides a broader scope for analysis of transport efficiency than a firm or dyadic perspective since it captures all relevant parties in the exchange of transport services. Moreover, the study shows how improving transport efficiency from one actor’s perspective might not align with other actors’ views on improved transport efficiency or might conflict with other aspects of efficiency. To manage these issues interaction among firms is necessary to secure that the needed adjustments and adaptations of activities and resources are accomplished.
transport service triad
industrial network approach
Chalmers, Teknikens ekonomi och organisation, Supply and Operations Management
Chalmers tekniska högskola
Vasa 6, Vera Sandbergs Allé 8
Opponent: Associate Professor Anna Fredriksson, Department of Science and Technology, Linköping University, Sweden