A Dialogue manager for task-oriented agents based on dialogue building-blocks and generic cognitive processing
Paper i proceeding, 2019

This paper introduces a novel dialogue manager, called DAISY, for intelligent virtual agents. The proposed approach is based on two central concepts: (i) dialogue building-blocks, which offer a systematic approach to the representation and implementation of human-agent dialogue, and (ii) cognitive processing in the form of sequences of simple, generic cognitive actions. The generic nature of the cognitive actions makes it possible to represent a large variety of cognitive processing (e.g, retrieving and manipulating memory content) by using a rather small set of such actions. DAISY is illustrated by means of a specific example, namely an agent acting as an information system for travel and tourist information. The example highlights the usefulness of the systematic approach offered by DAISY.

intelligent virtual agents

conversational agents

Dialogue managers

Författare

Mattias Wahde

Chalmers, Mekanik och maritima vetenskaper, Fordonsteknik och autonoma system

Proceedings of the IEEE International Symposium on INnovations in Intelligent SysTems and Applications (INISTA)

2019 IEEE International Symposium on INnovations in Intelligent SysTems and Applications (INISTA)
Sofia, Bulgaria,

Ämneskategorier

Människa-datorinteraktion (interaktionsdesign)

Datorseende och robotik (autonoma system)

DOI

10.1109/INISTA.2019.8778354

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Senast uppdaterat

2019-08-29