Tapping in - How to Decide: Mind, Heart, or Gut?
Paper i proceeding, 2021

Motivation:
Immediate cognition without rationalization is called intuition - an empowering faculty. Many of us feel disconnected from our intuition, potentially causing us to struggle with confidently making decisions.
Challenge:
We set out to find out why that is and how to support aligned decision-making.
Method:
We interviewed fourteen experts on tuning into our intuition for decision-making, surveyed currently available decision-making support tools, and modeled a tool that extends current approaches with the expert insights.
Results:
Based on the experts' insights, we modeled a decision trifecta including mind, heart, and gut along with a narrative of how to educate on their interplay and how to use that to take more aligned decisions. We critically question to what extent decision support technology is a beneficial way forward. Impact:
The model opens up a space for discussion around holistic decision making from an individual's perspective. It serves as a reflection tool for personal processes as well as the suitability and limits of supportive technology.

analysis

decision-making

intuition

decision

decision support

Författare

Birgit Penzenstadler

Chalmers, Data- och informationsteknik, Software Engineering, Software Engineering for Testing, Requirements, Innovation and Psychology

Göteborgs universitet

Juliet Norton

Purdue University

Conference on Human Factors in Computing Systems - Proceedings

2021 CHI Conference on Human Factors in Computing Systems: Making Waves, Combining Strengths, CHI EA 2021
Virtual, Online, Japan,

Ämneskategorier

Tvärvetenskapliga studier

Medicinsk etik

Systemvetenskap

DOI

10.1145/3411763.3450388

Mer information

Senast uppdaterat

2021-05-27