'I would have Preferred an Ankle Tag': The Lived Experience of a Nationwide Quarantine App
Paper i proceeding, 2021

Due to recent technological advancements, governments can exercise an unprecedented amount of power over their citizens. It is vital to understand how governments impose restrictions on citizens through digital technologies, especially if those restrictions can save lives. Here, we look at the case of Home Quarantine - a Polish government-mandated smartphone application whose use has become mandatory during the COVID-19 crisis. Users in quarantine are legally required to use the application, reporting location and take selfie photographs. We conducted an autoethnographic diary study of one author using the app during quarantine and interviews with 23 users. We found that the app assisted in creating quarantine life routines and affected social interactions. Users connected with the world outside quarantine through selfies. We also uncovered key reservations our users had about using this app. Our work broadens the understanding of location-based apps and practices around surveillance technologies.

mobile apps

pandemic

COVID-19

location tracking

privacy

quarantine

government

Författare

Pawel W. Wozniak

Universiteit Utrecht

Chalmers, Data- och informationsteknik, Interaktionsdesign (Chalmers)

Thomas Kosch

Technische Universität Darmstadt

Eleonora Mencarini

Fondazione Bruno Kessler (FBK)

A. Romanowski

Politechnika Lodzka

Jasmin Niess

Universität St. Gallen

Universität Bremen

Proceedings of MobileHCI 2021 - ACM International Conference on Mobile Human-Computer Interaction: Mobile Apart, MobileTogether

43

23rd ACM International Conference on Mobile Human-Computer Interaction: Mobile Apart, MobileTogether, MobileHCI 2021
Virtual, Online, France,

Ämneskategorier

Mänsklig interaktion med IKT

Människa-datorinteraktion (interaktionsdesign)

Systemvetenskap, informationssystem och informatik med samhällsvetenskaplig inriktning

DOI

10.1145/3447526.3472063

Mer information

Senast uppdaterat

2021-11-04