How Could We Have Known? Anticipating Sustainability Effects of a Software Product
Paper i proceeding, 2021

Companies are required to think of ways to address their sustainability responsibilities and impacts. Although they commonly present some of their activities and impacts at a high-level of abstraction in their sustainability strategies, the impacts of their products and services may remain unclear in such reporting. This is partly due to the lack of suitable tools to increase their awareness regarding the potential effects of these products and services on different sustainability dimensions. Using a case study, this paper shows how the Sustainability Awareness Framework (SusAF) can be applied to identify such potential effects of an IT company’s (software) product and how such identified effects could be linked to the company focus.

Software product

Sustainability effects



Jari Porras

Lappeenrannan-Lahden teknillinen yliopisto (LUT)

Colin C. Venters

University of Huddersfield

Birgit Penzenstadler

Lappeenrannan-Lahden teknillinen yliopisto (LUT)

Testing, Requirements, Innovation and Psychology

Leticia Duboc

Universitat Ramon Llull

Stefanie Betz

Hochschule Furtwangen (HFU)

Norbert Seyff

Universität Zürich

Saeid Heshmatisafa

Lappeenrannan-Lahden teknillinen yliopisto (LUT)

Shola Oyedeji

Lappeenrannan-Lahden teknillinen yliopisto (LUT)

Lecture Notes in Business Information Processing

1865-1348 (ISSN) 18651356 (eISSN)

Vol. 434 LNBIP 10-17
9783030919825 (ISBN)

12th International Conference on Software Business, ICSOB 2021
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