Building momentum: Scaling up change in community organizations

Paper i proceeding, 2018

Addressing calls in Sustainable HCI to scale up our work in HCI targeting sustainability, and the current knowledge gap of how to do this practically, we here present a qualitative study of 10 sustainability-oriented community organizations that are working to scale up their change making. They are all loosely connected to a local Transition network, meaning that they are aiming at transforming current practices in society, through local and practical action, to meet challenges related to climate change. We wanted to know how they try to scale up their change making, and what role ICT plays in enabling scaling up. The study contributes new insights about three stages of scaling up, in which ICT plays different roles. We conclude with implications for HCI for how to support community organizations in scaling up, while keeping values important for working toward a more resilient society.