Showing 8 publications
Use of customer satisfaction measurements to drive improvements
Factors influencing the use of customer satisfaction measurements
A case study on quality management and digital innovation: Relationship and learning aspects
Co-creation of Value in Public Transportation - A Quality Management Perspective
Value creation in outsourced service provision in public transportation
Quality management systems and value creation
Co-creation of value in public transportation
A review of empirical investigations comparing quality initiatives in manufacturing and service organizations
Download publication list
You can download this list to your computer.
Filter and download publication list
As logged in user (Chalmers employee) you find more export functions in MyResearch.
You may also import these directly to Zotero or Mendeley by using a browser plugin. These are found herer:
Mendeley Web Importer
The service SwePub offers export of contents from Research in other formats, such as Harvard and Oxford in .RIS, BibTex and RefWorks format.