Use-centred design of medical and health care technology: a pilot study of field tests as a development tool
Journal article, 2011

The purpose of the project described in the paper was to develop a process through which users, staff as well as patients, can be involved in field evaluations of medical and health-care technology. Interviews with different stakeholders and the experiences from four case studies have led to the following conclusions: Users have the potential to act as active evaluators rather than passive subjects or participants only. However, user involvement in field evaluations must be supported by a formation of facilitators or ‘door openers’ to the health-care organization, moderators enhancing the dialogue between developers and users, and mentors for the users acting as evaluators.

user involvement

medical devices

product evaluation

user-centred product development

user-centred design

user-developer collaboration


MariAnne Karlsson

Chalmers, Product and Production Development, Design and Human Factors

Pontus Wallgren

Chalmers, Product and Production Development, Design and Human Factors

Lena E. Larsson

Lena Pareto

Ulrika Lundh Snis

Bo Berndtsson

Lars Svensson

International Journal of Biomedical Engineering and Technology

1752-6418 (ISSN) 1752-6426 (eISSN)

Vol. 5 1 11-28

Subject Categories

Other Mechanical Engineering

Medical Laboratory and Measurements Technologies

Driving Forces

Innovation and entrepreneurship

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