Quality Management from a Company Development Perspective - The complexity of a change process
Conference contribution, 2004

This paper examines the development of quality management in a company setting and in the perspective of on-going company development processes. Presenting a longitudinal perspective, a discussion of different dilemmas and matters of importance in understanding the QM development in a company and its implications, leads to a conclusion; in order to better understand and develop QM in a company a processual perspective applying a more profound process view than often prevailing is needed.

organizing

quality management

processes

Author

Stefan Book

Chalmers, Department of Quality Sciences

Sverker Alänge

Chalmers, Department of Quality Sciences

Barry Solly

Proceedings of the 7th International QMOD Conference ‘Management Challenge of the New Millenium’ in Monterrey, Mexico, August 4-6, 2004

57-70

Subject Categories

Economics and Business

ISBN

970-773-015-3

More information

Created

10/7/2017