D1.1.3. Recommendations for meeting mobility challenges of an aging population

Report, 2015

The 3iBS project includes three work packages (WP) of which WP1 concerns “key topics for urban bus systems” and focuses on each of seven identified 3iBS key topics. One of these topics is accessibility and safety. This deliverable presents recommendations for future R&D activities. The basis has been recommendations formulated and conclusions drawn in European project 2004-2013. The recommendations include the following themes: innovative solutions (for infrastructure, vehcles, information systems, and ticketing systems), standardisation of user interface designs, multimodal user interface designs, changes in mindset to acknowledge a 'Design for All' approach, accessibility as access to social services, and the journey as ‘the whole journey’ from a to b. In addition, recommendations concern knowledge development, in particular re similarities and differences between travellers with disabilities and older travellers, as well as between actual and perceived accessibility and safety/security in public transport. Finally, a need has been identified for development of processes, methods and tools to support development and evaluation of solutions as well as to involve different stakeholders (incl. travellers) in an efficient way. In particular there is a need help assess the cost/benefits of different measures, making it easier to prioritise between measures and help decision makers to implement them.