Exploring User Experience in the Wild: Facets of the Modern Car
Paper in proceedings, 2015

Experiential approaches to technology create opportunities for facilitating a wider range of in-car user experiences, however holistic knowledge regarding experiences that car users find enjoyable is lacking. We present the experience themes of the car as a caretaker, the car as a space for relatedness, the car as a space for stimulation, and the car as a space for transition, collected through a holistic study of 16 drivers, using contextual interviews, reflexive photography and the UX curve method. The use of the themes is exemplified through a design example. The experience themes can help designers empathize with users and create design solutions that can support positive in-car experiences, while the methodology used, serves as an example of how user’s experiences with technology can be studied.

Holistic

HMI

Automotive

User Experience

Qualitative

Author

Dimitrios Gkouskos

Chalmers, Applied Information Technology (Chalmers), Interaction Design (Chalmers)

Ingrid M Pettersson

Chalmers, Product and Production Development, Design and Human Factors

MariAnne Karlsson

Chalmers, Product and Production Development, Design and Human Factors

Fang Chen

Chalmers, Applied Information Technology (Chalmers), Interaction Design (Chalmers)

Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

03029743 (ISSN) 16113349 (eISSN)

Vol. 9188 450-461

Areas of Advance

Information and Communication Technology

Transport

Subject Categories

Sociology

Interaction Technologies

DOI

10.1007/978-3-319-20889-3_42

ISBN

978-3-319-20889-3

More information

Created

10/7/2017