Customer perception measurements as drivers for improvements
Conference contribution, 2016

Author

Andrea Birch-Jensen

Chalmers, Technology Management and Economics

Jacob Hallencreutz

Ida Gremyr

Chalmers, Technology Management and Economics, Service Management and Logistics

Shingo European Conference

Subject Categories

Production Engineering, Human Work Science and Ergonomics

Areas of Advance

Production

More information

Created

10/7/2017