Ida Gremyr
Showing 122 publications
Blueprinting construction logistics services for quality improvement
The influence of digitalisation on the role of quality professionals and their practices
What contributes to auditee satisfaction in external ISO 9001 audits?
Unleashing the potential of internal audits: a review and research agenda
Digitalisation and quality management: problems and prospects
The roles of quality departments and their influence on business results
Increasing the value of quality management systems
Special Issue: Advancing Service Supply Chains Guest editorial
Unleashing the potential of internal audits: A review and research agenda
Service action research: review and guidelines
The Many Meanings of Quality: Towards a Definition in Support of Sustainable Operations
Use of customer satisfaction measurements to drive improvements
BLUEPRINTING CONSTRUCTION LOGISTICS SERVICES TO ENABLE QUALITY IMPROVEMENTS
Digitally connected services: Improvements through customer-initiated feedback
Two routes of service modularization: advancing standardization and customization
New roles in healthcare services resulting from increased patient involvement
Fit for purpose? Exploring competence in quality management
Oral Examination – Turning Formal Assessment Into Individual Learning Experience
Increasing the value of quality management systems
Drivers of audit client satisfaction in the external audit fieldwork
Challenges and propositions for research in quality management
Organising sustainability competencies through quality management: Integration or specialisation
Services supporting users: The case of energy services to end-users
Lean Energy: Turning Continuous Improvements Into Sustainable Development
The Future of Work for Quality Management – Challenges in the Digitalized Era
Lean energy: Turning sustainable development into organizational renewal
Utredningen ignorerar forskning om kvalitet
Fit for purpose? -Critical competencies and roles in quality management
Integration or specialization – Organizing competences to support sustainable product development
Making internal audits business-relevant
SERVICES SUPPORTING THE CUSTOMER: ACTOR CONSTELLATIONS AND INTERACTION MECHANISMS
Managing quality “in-use”: Feedback Information to Improve Digitally Connected Services
Quality management as a platform for organizing sustainability competencies
A Value-Based Taxonomy of Improvement Approaches in Healthcare
Turning internal audits into business audits that drive business relevant improvements
Factors influencing the use of customer satisfaction measurements
A life cycle approach to robust design methodology
Initiating Quality Management in a Small Company
Customer perception measurements as drivers for improvements
Using an adapted approach to the Kano model to identify patient needs
Exploring Quality Challenges and the Validity of Excellence Models
The support of Quality Management to sustainable development: a literature review
Excellence Models in the Public Sector - Relationships between Enablers and Results
The complexity of using value as driver for improvement in psychosis care
Critical Factors for Quality Management Initiatives in Small and Medium-Sized Enterprises
Adapting the Robust Design Methodology to support sustainable product development
A Framework for Developing and Assessing Eco-innovations
A note on unwanted variation in healthcare
Quality Management and Sustainability Initiatives; a literature review
Understanding new service development and service innovation through innovation modes
A Robust Design Methodology Process
The Relationships between Enablers and Results in Excellence Models: Learnings From Italy And Sweden
A developmental view on implementation of quality management concepts
Multi-faceted views on a Lean Six Sigma application
A service innovation framework for manufacturing firms
A framework for developing and assessing eco-innovations
Quality Function Deployment in Healthcare: A literature review and case study
A Developmental View on Implementation of Quality Management Concepts
Organizing specialty competence in product development - the case of robust design methodology
Designing interventions in SMEs: Experiences from a pan-European multiple case study
Design for Six Sigma and lean product development
The medication process – a design for Six Sigma
A Product Robustness Process in a Medium-Sized Company
Robust Design Methodology for Sustainability
The design of a medication process
Multi-faceted views on a Lean Six Sigma application
Kvalitetschefen under luppen i svensk forsknigsstuide
RDM at the Back-end of Product Development Process
Tjänstelogik som utgångspunkt för innovationer i tillverkningsindustrin
Practices of Robust Design Methodology in Practice
The role of quality managers in contemporary organisations
Design for Six Sigma in Healthcare; the Medication Process
Service innovations in manufacturing firms
Exploring Modes of Service Innovation in Manufacturing Firms
Exploring Modes of Service Innovation in Manufacturing Firms
Lessons from Sweden’s first large-scale implementation of Six Sigma in healthcare
Tracing service innovations in manufacturing firms
Quality Management and Business Results: The Role of the Quality Department
A Large Scale Implementation of Six Sigma at the Skaraborg Hospital Group
Potentials and antecedents of using QFD in healthcare: the case of Swedish hospital
Interpretation of Dispersion Effects in a Robust Design Context
Quality Management in Small and Medium Sized Enterprises
Design for Six Sigma in Healthcare: Identifying Critical-to-Quality Characteristics
The Agenda of Quality Managers
A review of practices for robust design methodology
Principles of Robust Design Metholology
A Note on Failure Mode Avoidance
Design for Six Sigma and Lean Product Development: Differences, Similarities and Links
Interpretation of Dispersion Effects in a Robust Design Context
Underlying Themes of Design for Six Sigma
Exploring Design for Six Sigma from the Viewpoint of Robust Design Methodology
Design for Six Sigma - From the perspective of Robust Design Methodology
Use and knowledge of robust design methodology: a survey of Swedish industry
Deliberate choices of restrictions in complete randomization
Robust Design Methodology: Status in Swedish Manufacturing Industry
A Discussion of the Interpretation of Dispersion Effects
Use and Knowledge of Robust Design - A Survey of Swedish Industry
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Showing 6 research projects
Close but far away about leader competence and organizational capability to lead in a digital world
SMILLA: SMall-scale live cases to Integrate Life-long Learning and Access to work-life examples
Digitalization: Its impact on Quality Management Practices and Practitioners