Ida Gremyr
Ida Gremyr is a Full Professor at the Division of Innovation and R&D Management. She teaches and supervises theses in the master’s programme “Quality and Operations Management”.
Gremyr's research focus on the areas Quality Management Practices and Techniques, Organising for Quality Management, and Service Management. She conducts research in collaboration with partners from both the private and public sectors, e.g. healthcare. Gremyr contributes to practice- and competence development for quality practitioners, e.g., through a pedagogical project and in her role as director of the master’s programme Quality and Operations Management.
Showing 128 publications
Networks for healthcare delivery: a systematic literature review
Blueprinting construction logistics services for quality improvement
The influence of digitalisation on the role of quality professionals and their practices
Småskaliga live case för att integrera livslångt lärande och arbetslivsanknytning
Unleashing the potential of internal audits: a review and research agenda
What contributes to auditee satisfaction in external ISO 9001 audits?
The roles of quality departments and their influence on business results
Increasing the value of quality management systems
Digitalisation and quality management: problems and prospects
Special Issue: Advancing Service Supply Chains Guest editorial
Unleashing the potential of internal audits: A review and research agenda
The Many Meanings of Quality: Towards a Definition in Support of Sustainable Operations
Digitally connected services: Improvements through customer-initiated feedback
BLUEPRINTING CONSTRUCTION LOGISTICS SERVICES TO ENABLE QUALITY IMPROVEMENTS
Service action research: review and guidelines
Use of customer satisfaction measurements to drive improvements
Two routes of service modularization: advancing standardization and customization
Oral Examination – Turning Formal Assessment Into Individual Learning Experience
New roles in healthcare services resulting from increased patient involvement
Increasing the value of quality management systems
Fit for purpose? Exploring competence in quality management
Lean energy: Turning sustainable development into organizational renewal
Lean Energy: Turning Continuous Improvements Into Sustainable Development
Challenges and propositions for research in quality management
Organising sustainability competencies through quality management: Integration or specialisation
Drivers of audit client satisfaction in the external audit fieldwork
Utredningen ignorerar forskning om kvalitet
The Future of Work for Quality Management – Challenges in the Digitalized Era
Services supporting users: The case of energy services to end-users
Making internal audits business-relevant
Quality management as a platform for organizing sustainability competencies
Managing quality “in-use”: Feedback Information to Improve Digitally Connected Services
Fit for purpose? -Critical competencies and roles in quality management
SERVICES SUPPORTING THE CUSTOMER: ACTOR CONSTELLATIONS AND INTERACTION MECHANISMS
A Value-Based Taxonomy of Improvement Approaches in Healthcare
Integration or specialization – Organizing competences to support sustainable product development
Turning internal audits into business audits that drive business relevant improvements
Customer perception measurements as drivers for improvements
Using an adapted approach to the Kano model to identify patient needs
Initiating Quality Management in a Small Company
The support of Quality Management to sustainable development: a literature review
Factors influencing the use of customer satisfaction measurements
A life cycle approach to robust design methodology
Exploring Quality Challenges and the Validity of Excellence Models
Excellence Models in the Public Sector - Relationships between Enablers and Results
The complexity of using value as driver for improvement in psychosis care
Quality Management and Sustainability Initiatives; a literature review
A Robust Design Methodology Process
Adapting the Robust Design Methodology to support sustainable product development
Understanding new service development and service innovation through innovation modes
Critical Factors for Quality Management Initiatives in Small and Medium-Sized Enterprises
The Relationships between Enablers and Results in Excellence Models: Learnings From Italy And Sweden
A developmental view on implementation of quality management concepts
A Framework for Developing and Assessing Eco-innovations
A note on unwanted variation in healthcare
A framework for developing and assessing eco-innovations
Organizing specialty competence in product development - the case of robust design methodology
A service innovation framework for manufacturing firms
Quality Function Deployment in Healthcare: A literature review and case study
Multi-faceted views on a Lean Six Sigma application
A Developmental View on Implementation of Quality Management Concepts
The medication process – a design for Six Sigma
Robust Design Methodology for Sustainability
A Product Robustness Process in a Medium-Sized Company
Multi-faceted views on a Lean Six Sigma application
Design for Six Sigma and lean product development
Designing interventions in SMEs: Experiences from a pan-European multiple case study
The design of a medication process
Tjänstelogik som utgångspunkt för innovationer i tillverkningsindustrin
RDM at the Back-end of Product Development Process
Practices of Robust Design Methodology in Practice
Kvalitetschefen under luppen i svensk forsknigsstuide
The role of quality managers in contemporary organisations
Lessons from Sweden’s first large-scale implementation of Six Sigma in healthcare
Exploring Modes of Service Innovation in Manufacturing Firms
Exploring Modes of Service Innovation in Manufacturing Firms
Service innovations in manufacturing firms
Design for Six Sigma in Healthcare; the Medication Process
Potentials and antecedents of using QFD in healthcare: the case of Swedish hospital
Design for Six Sigma in Healthcare: Identifying Critical-to-Quality Characteristics
The Agenda of Quality Managers
A Large Scale Implementation of Six Sigma at the Skaraborg Hospital Group
Interpretation of Dispersion Effects in a Robust Design Context
A review of practices for robust design methodology
Quality Management and Business Results: The Role of the Quality Department
Quality Management in Small and Medium Sized Enterprises
Tracing service innovations in manufacturing firms
A Note on Failure Mode Avoidance
Principles of Robust Design Metholology
Design for Six Sigma and Lean Product Development: Differences, Similarities and Links
Interpretation of Dispersion Effects in a Robust Design Context
Underlying Themes of Design for Six Sigma
Exploring Design for Six Sigma from the Viewpoint of Robust Design Methodology
Robust Design Methodology: Status in Swedish Manufacturing Industry
A Discussion of the Interpretation of Dispersion Effects
Design for Six Sigma - From the perspective of Robust Design Methodology
Deliberate choices of restrictions in complete randomization
Use and knowledge of robust design methodology: a survey of Swedish industry
Use and Knowledge of Robust Design - A Survey of Swedish Industry
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Showing 8 research projects
Developing hospital care at home: systems innovation promoting implementation of medtech solutions
Close but far away about leader competence and organizational capability to lead in a digital world
SMILLA: SMall-scale live cases to Integrate Life-long Learning and Access to work-life examples
Digitalization: Its impact on Quality Management Practices and Practitioners