Design for Six Sigma in Healthcare; the Medication Process
Paper in proceedings, 2010

This paper used an action research approach to study the application of DFSS in healthcare and explore its suitability in certain patient processes. The study concluded that DFSS is a suitable method for patient processes and that DMADV provides positive support for improvement work. However, one challenge in applying DFSS in a healthcare setting is to assess needs that are not explicit to the patient, which means that it is crucial to seek knowledge about implicit needs.

Healthcare processes

Medication process

Design for Six Sigma

Author

Ida Gremyr

Chalmers, Technology Management and Economics, Quality Sciences

Susanne Gustavsson

Chalmers, Technology Management and Economics, Quality Sciences

Anette Gideberg

17th International Annual EurOMA Conference, June, Porto

Subject Categories

Other Mechanical Engineering

Other Basic Medicine

Areas of Advance

Life Science Engineering

More information

Created

10/7/2017