Susanne Gustavsson

Showing 23 publications

2021

Exploring power shifts as an enabler for a strengthened patient role in quality improvements: A Swedish survey study

Ida Gremyr, Mattias Elg, Erik Eriksson et al
BMJ open quality. Vol. 10 (1)
Review article
2019

Patient involvement 2.0: Experience-based co-design supported by action research

Susanne Gustavsson, Thomas Andersson
Action Research. Vol. 17 (4), p. 469-491
Journal article
2018

Exploring complaints by female and male patients at Swedish hospitals using a probabilistic graphical model

Erik Eriksson, Hendry Raharjo, Susanne Gustavsson
Scandinavian Journal of Caring Sciences. Vol. 32 (3), p. 1148-1156
Journal article
2018

Exploring the phase for highest impact on radicality: a cross-sectional study of patient involvement in quality improvement in Swedish healthcare

Ida Gremyr, Mattias Elg, Frida Smith et al
BMJ Open. Vol. 8 (11), p. e021958-
Journal article
2016

Patient involvement in quality improvement

Susanne Gustavsson
Doctoral thesis
2016

Using an adapted approach to the Kano model to identify patient needs

Susanne Gustavsson, Ida Gremyr, Elisabeth Kenne Sarenmalm
TQM Journal. Vol. 28 (1), p. 151-162
Journal article
2015

Rejoinder

Bo Bergman, Andreas Hellström, Svante Lifvergren et al
Quality Engineering. Vol. 27 (1), p. 41-43
Journal article
2015

Adopting a Management Innovation in a Professional Organization - The Case of Improvement Knowledge in Healthcare

Andreas Hellström, Svante Lifvergren, Susanne Gustavsson et al
Business Process Management Journal. Vol. 21 (5), p. 1186-1203
Journal article
2015

An Emerging Science of Improvement in Health Care

Bo Bergman, Andreas Hellström, Svante Lifvergren et al
Quality Engineering. Vol. 27 (1), p. 17-34
Journal article
2014

Experience-based co-design projects in paediatric care processes; Parents’ perceived quality

Susanne Gustavsson, Elisabeth Kenne Sarenmalm
The 17th International Conference, Quality Management and Organizational Development (QMOD), Prague, Czech Republic, 3-5 September, 2014
Paper in proceeding
2014

Improvements in neonatal care using experience-based co-design

Susanne Gustavsson
International Journal of Health Care Quality Assurance. Vol. 27 (5), p. 427-438
Journal article
2014

Parents improve healthcare for children with diabetes

Susanne Gustavsson, Maria Severin Larsson
22nd International Conference on Health Promoting Hospitals and Health Services (HPH), 23-25 April, Barcelona
Other conference contribution
2012

The medication process – a design for Six Sigma

Ida Gremyr, Susanne Gustavsson, Anette Gideberg
International Journal of Six Sigma and Competitive Advantage. Vol. 7 (1), p. 1-11
Journal article
2012

Collaborative improvements; effects on simple, complicated and complex problems in neonatal care

Susanne Gustavsson
15th QMOD International Conference, August, Poznan
Paper in proceeding
2012

Collaborative improvements in neonatal care

Susanne Gustavsson, Maria Söderberg
International Forum on Quality and Safety in healthcare, Paris.
Conference poster
2012

The design of a medication process

Anette Gideberg, Susanne Gustavsson, Ida Gremyr et al
International Forum on Quality and Safety in healthcare, Paris
Conference poster
2012

Patient Safety Learning Audits: Towards organizational learning for improved safety

Andreas Hellström, Susanne Gustavsson, Svante Lifvergren
2nd Nordic Research Conference on Patient Safety and Quality in Health Care, Copenhagen
Conference poster
2011

Identification of customer needs in healthcare – translating patient needs into critical-to-quality characteristics

Susanne Gustavsson
14th QMOD International Conference, August, San Sebastian
Paper in proceeding
2011

Transforming a healthcare organization so that it is capable of continual improvement – the integration of improvement knowledge

Andreas Hellström, Svante Lifvergren, Susanne Gustavsson
18th International Annual EurOMA Conference, Cambridge UK
Paper in proceeding
2010

Design for Six Sigma in Healthcare; the Medication Process

Ida Gremyr, Susanne Gustavsson, Anette Gideberg
17th International Annual EurOMA Conference, June, Porto
Paper in proceeding
2009

Design for Six Sigma in Healthcare: Identifying Critical-to-Quality Characteristics

Ida Gremyr, Alexander Chakhunashvili, Anette Gideberg et al
12th QMOD International Conference
Paper in proceeding

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