Dynamic Capabilities for Improving Service Offerings through Utilization of Customer Satisfaction Information
Conference contribution, 2018

Author

Andrea Birch-Jensen

Chalmers, Technology Management and Economics, Service Management and Logistics

Ida Gremyr

Chalmers, Technology Management and Economics, Service Management and Logistics

Arni Halldorsson

Chalmers, Technology Management and Economics, Service Management and Logistics

10th SERVSIG
Paris, ,

Subject Categories

Other Mechanical Engineering

Reliability and Maintenance

Areas of Advance

Production

More information

Created

6/19/2018