Managing quality “in-use”: Feedback Information to Improve Digitally Connected Services
Paper in proceedings, 2017

Author

Andrea Birch-Jensen

Chalmers, Technology Management and Economics, Service Management and Logistics

Ida Gremyr

Chalmers, Technology Management and Economics, Service Management and Logistics

Arni Halldorsson

Chalmers, Technology Management and Economics, Service Management and Logistics

The 24th Nordic Academy of Management Conference

Subject Categories

Other Mechanical Engineering

Areas of Advance

Production

More information

Created

10/7/2017