Managing quality “in-use”: Feedback Information to Improve Digitally Connected Services
Paper in proceeding, 2017
Author
Andrea Birch-Jensen
Chalmers, Technology Management and Economics, Service Management and Logistics
Ida Gremyr
Chalmers, Technology Management and Economics, Service Management and Logistics
Arni Halldorsson
Chalmers, Technology Management and Economics, Service Management and Logistics
The 24th Nordic Academy of Management Conference
Subject Categories
Other Mechanical Engineering
Areas of Advance
Production