Representative co-production: Broadening the scope of the public service logic
Journal article, 2019

Although the public service logic (PSL) has been an important equipoise to the predominant goods-manufacturing logic, there is potential to broaden its scope. An explicit integration of social context may contribute to an enhanced conceptual understanding of the PSL, at the same time addressing a major challenge in healthcare: disparities among population groups. A ‘representative co-production’ approach is suggested. In such an approach, group representatives’ knowledge and skills are used in evaluating, designing, and delivering services with the purpose of supporting other group members’ value co-creation. A case is provided, demonstrating representative co-production in access to preventive health services.

co-creation

public service logic

value creation

representation

Co-production

Author

Erik Eriksson

Chalmers, Technology Management and Economics, Service Management and Logistics

Public Management Review

1471-9037 (ISSN) 14719045 (eISSN)

Vol. 21 2 291-314

Subject Categories

Business Administration

Political Science (excluding Public Administration Studies and Globalization Studies)

DOI

10.1080/14719037.2018.1487575

More information

Latest update

2/23/2021