Governing Mobility as a Service: Insights from Sweden and Finland
Book chapter, 2019

Based on a review of recent developments in Sweden and Finland, this chapter analyzes the roles of public organizations in the governance of a transition to Mobility-as-a-Service (MaaS). In particular, we draw on insights from transition frameworks to explore what these two pioneering cases can teach us about how the public sector can both enable the development of MaaS and steer the development trajectory toward diffusion of MaaS offerings that contribute to transport policy goals. We propose three main points. Firstly, public sector organizations at national, regional, and local levels have key roles to play in potential transitions to MaaS, regardless of their intended operative roles in the emerging MaaS ecosystem. Secondly, a central task for public sector organizations is to align operational and tactical MaaS governance activities with both an overarching MaaS strategy and with other relevant strategies, such as transport infrastructures investments, programs for economic and industrial growth, city plans, and parking norms. Thirdly, new models and tools for public–private collaboration are needed in order to effectively govern the development and diffusion of sustainable MaaS.

Public governance


Transport policy

Sustainable transitions


Göran Smith

Chalmers, Industrial and Materials Science

Steven Sarasini

Chalmers, Technology Management and Economics, Environmental Systems Analysis

MariAnne Karlsson

Chalmers, Industrial and Materials Science, Design and Human Factors

Dalia Mukhtar-Landgren

Lund University

Jana Sochor

Chalmers, Industrial and Materials Science, Design and Human Factors

The Governance of Smart Transportation Systems: Towards New Organizational Structures for the Development of Shared, Automated, Electric and Integrated Mobility

978-3-319-96525-3 (ISBN)

Institutional Frameworks for Integrated Mobility Services in future cities - IRIMS

VINNOVA (2015-03551), 2015-10-15 -- 2018-02-22.

Driving Forces

Sustainable development

Innovation and entrepreneurship

Areas of Advance


Subject Categories

Social Sciences Interdisciplinary

Economic Geography

Public Administration Studies



More information

Latest update

5/3/2019 8