How B2B Companies Can Win Back Customers They’ve Lost
Magazine article, 2019

Author

Frank V. Cespedes

Harvard Business School

León Poblete

Uppsala University

Chalmers, Technology Management and Economics, Service Management and Logistics

Other publications Research

Harvard Business Review

0017-8012 (ISSN)

Vol. June 3rd

Subject Categories

Business Administration

More information

Latest update

2/26/2021

Feedback and support

If you have questions, need help, find a bug or just want to give us feedback you may use this form, or contact us per e-mail research.lib@chalmers.se.

About

Research.chalmers.se contains research information from Chalmers University of Technology, Sweden. It includes information on projects, publications, research funders and collaborations.

More about coverage period and what is publicly available

Privacy and cookies

Accessibility

Citation Style Language
citeproc-js (Frank Bennett)

Links

Chalmers Library
Chalmers Research
Chalmers Student Theses

Chalmers University of Technology

SE-412 96 GOTHENBURG, SWEDEN
PHONE: +46 (0)31-772 10 00
WWW.CHALMERS.SE