Process theory applied at a surgery unit
Paper in proceedings, 2019

There is a demand from within the professional healthcare organizations that operational and organizational changes must be evidence-based. “Process theory – The principles of operations management” is the closest to evidence-based practice that our research field has come up with to date. The purpose of this article is to operationalize the theory by proposing a design procedure based on it and to test that procedure on the problem of increasing the capacity of a surgery unit at a large hospital. The present state analysis part of the procedure was carried out and has led to new insights for the hospital’s management.

healthcare

case study

process mapping

Author

Peter Almström

Chalmers, Technology Management and Economics, Supply and Operations Management

Carl Wänström

Chalmers, Technology Management and Economics, Supply and Operations Management

EUROMA 2019
Helsinki, ,

Subject Categories

Production Engineering, Human Work Science and Ergonomics

Areas of Advance

Production

More information

Created

12/18/2019