Transferring Tacit Knowledge During Maritime Pilot Training: Assessment of Methods in Use
Paper in proceeding, 2022

Accurate knowledge management is vital for an organization to perform well. Managing explicit knowledge is relatively easy but managing tacit (implicit) knowledge is not. Effective transfer of tacit knowledge from experts to novices in an organization is therefore essential. Maritime pilotage is a safety-critical operation in which pilots use their expertise to guide vessels in specific waters. The purpose of this study is to improve the Pilot Training Programme (PTP) run by the Swedish Maritime Administration (SMA). The aim of this study is to evaluate and describe the prevailing methods
of transferring tacit knowledge during the PTP. This study includes 20 maritime pilots and covers a complete PTP. A qualitative mixed-methods approach was used, based on activity theory and including observations, interviews, questionnaires, and document analyses. The results showed that tacit knowledge transfer during the PTP occurs during situated learning, such as apprenticeships, hands-on learning and communities of work. However, the transfer methods are not sufficiently documented from a didactic perspective.

Maritime pilot

Maritime education and training

Tacit knowledge


Rikard Eklund

Chalmers, Industrial and Materials Science, Design & Human Factors

Anna-Lisa Osvalder

Chalmers, Industrial and Materials Science, Design & Human Factors

Applied Human Factors and Ergonomics International

2771-0718 (ISSN)

Vol. 60 665-674
978-1-958651-36-0 (ISBN)

13th International Conference on Applied Human Factors and Ergonomics (AHFE 2022) and the Affiliated Conferences
New York , USA,

Subject Categories


Work Sciences


Interaction Technologies


Areas of Advance

Information and Communication Technology


Learning and teaching

Pedagogical work



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