Logistics service providers' energy efficiency initiatives for environmental sustainability
Journal article, 2021

Purpose: This paper discusses logistics service providers' (LSPs’) energy efficiency initiatives for sustainable development, both from an evolutionary perspective and based on a framework consisting of actions, processes (i.e. at the operations interface) and services (i.e. at the customer interface). Design/methodology/approach: Following a qualitative research design, semi-structured interviews were conducted with sustainability managers at LSPs and the data were analysed via inductive coding. Based on the results and the literature, the authors developed a maturity model for LSPs' transitions to environmental sustainability. Findings: LSPs' sustainable development occurs via operational processes, services at the customer interface, and actions that support those processes and services. Energy efficiency efforts are characterised by process depth that helps LSPs to align with their customers' energy efficiency improvement processes. While services related to energy efficiency connect LSPs and their customers, actions in support vary depending on the logistics activities in which LSPs participate. Research limitations/implications: Further research is needed to test and verify the maturity model and to clarify the interdependency of its three dimensions. Practical implications: By categorising energy efficiency initiatives and proposing a maturity model for LSPs' sustainable development via energy efficiency, the authors have developed a tool for logistics actors to assess their progress towards improved sustainability. Originality/value: The paper contributes to the literature by providing a three-pillar framework to understand the sustainability transitions of LSPs through energy efficiency. Developing a maturity model using this framework also contributes to the literature with an approach to assess sustainability advancement in the logistics industry.

Maturity model

Sustainable logistics

Logistics service providers

Environmental sustainability

Green logistics

Author

Jessica Wehner

Chalmers, Technology Management and Economics, Service Management and Logistics

Naghmeh Taghavi Nejad Deilami

Chalmers, Technology Management and Economics, Service Management and Logistics

Ceren Altuntas Vural

Chalmers, Technology Management and Economics, Service Management and Logistics

Arni Halldorsson

Chalmers, Technology Management and Economics, Service Management and Logistics

Hanken School of Economics

International Journal of Logistics Management

0957-4093 (ISSN) 1758-6550 (eISSN)

Vol. 33 5 1-26

Subject Categories

Other Mechanical Engineering

Social Sciences Interdisciplinary

Other Engineering and Technologies not elsewhere specified

Areas of Advance

Transport

Production

DOI

10.1108/IJLM-10-2019-0270

More information

Latest update

4/5/2022 5