Stepping over the Threshold - Linking Understanding and Usage of Automated Driver Assistance Systems (ADAS)
Journal article, 2020
Therefore, the purpose of this study was to investigate the factors influencing user understanding of ADAS by implementing an Explanatory Sequential Mixed Methods design. This was done by triangulating data from a Naturalistic Driving (ND) study (132 vehicles) with explanations and reflections from in-depth interviews of purposefully selected participants (12 drivers from the vehicle pool) who were showing different usage patterns.
The results show that users’ understanding is influenced by preconceptions about the system, as well as the perceived system performance and usefulness, leading to different levels of trust that affect the users’ engagement with the ADAS. It was found that the driver’s perception of a system does not just change over time, but changes through different situations presented, challenging the expected events and the users’ mental model of the interaction with the system. Therefore, to gain trust and appropriate usage strategies for the ADAS the user needs to overcome potentially negative experiences and challenge the current understanding of the ADAS, by stepping over the threshold.
Chalmers, Industrial and Materials Science, Product Development
Chalmers, Industrial and Materials Science, Design and Human Factors
Transportation Research Interdisciplinary Perspectives
25901982 (eISSN)Vol. 8 100252
Semi-autonomous driving and its effect on mode-awareness and user experience
VINNOVA, 2017-10-02 -- 2021-12-31.
Areas of Advance
Transport Systems and Logistics
Human Computer Interaction