Management Process Quality and Safety at Organizational Level-A case study at an international airport
Paper i proceeding, 2011

Abstract - The aim of this study was to explore the relationship between quality of processes and safety at an organizational level, and also to facilitate the implementation of robust system thinking. A model presenting a process based system approach to safety that integrates safety climate is proposed and also a quality evaluation process in line with the value adding process. This evaluation process should be continually improved in the same way as the value adding process in which the employees are adding value together with its support functions. Should attempts to put in driving out fear from organization and ensure more openness and fairness towards its employees. It should also focus on the development of robust system thinking. To achieve this goal, application of a newly developed method is highlighted, by exploring a case study at Landvetter airport control tower. Copyright © 2011 IEEM


robust thinking

Keywords - Safety


Mohammad Shahriari

Chalmers, Produkt- och produktionsutveckling, Produktionssystem

Lennie Edman

Chalmers, Produkt- och produktionsutveckling, Produktionssystem

Kashif Hamdani

Chalmers, Produkt- och produktionsutveckling, Produktionssystem

Pedro Arezes

Universidade do Minho

IEEE International Conference on Industrial Engineering and Engineering Management

21573611 (ISSN) 2157362X (eISSN)

IEEE Catalog Nr.: CFP11IEI-USB 959-963 6118058
978-1-4577-0738-4 (ISBN)


Produktionsteknik, arbetsvetenskap och ergonomi

Övrig annan teknik


Hållbar utveckling







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