Joyride! Towards User Experience Design for In-Vehicle Systems
Licentiatavhandling, 2014

Modern vehicles are no longer used solely for transportation but are also multi-featured environments that offer a host of additional possibilities. As a result, the topic of in-vehicle user experience has become a primary area of interest for the vehicle industry and for vehicle researchers worldwide. While existing design approaches for human vehicle interaction focus on factors such as safety and efficiency, there is an emergent need for design knowledge that can support a process that is geared towards the facilitation of desirable in-vehicle experiences. This thesis presents an approach for designing in-vehicle interactions that is rooted in user research and existing, theoretical user experience knowledge. The main contribution of this thesis is the need dimensions, which are factors that help connect the abstract human needs to specific ways that these needs are satisfied. The need dimensions can be used in order to represent the user’s interests in all phases of the design process and help design teams understand and empathize with their target groups. The need dimensions can contribute in the analysis phase of the design process by pinpointing areas worth exploring further and by suggesting appropriate user research methods. In the synthesis phase, the need dimensions can be used with structured ideation methods in order to produce design solutions that target specific user requirements. Finally, the dimensions can help optimize the evaluation phase towards checking whether the user’s needs and wants are fulfilled by proposed design solutions. A vehicle interaction design process that is focused on users can generate positive interactions and therefore support the creation of desirable user experience.

Automotive

Vehicle

User Experience

Design

Interaction

Methodology

Visual Arena, Lindholmen
Opponent: Brendon Clark, PhD, Swedish ICT

Författare

Dimitrios Gkouskos

Chalmers, Tillämpad informationsteknologi

Chalmers, SAFER - Fordons- och Trafiksäkerhetscentrum

How am I feeling?–The Challenge of Evaluating Pleasure-Of-Use in Vehicle Interfaces

Proceedings of NES 2012: Ergonomics for sustainability and growth,; Vol. 1(2012)p. 1-6

Paper i proceeding

Exploring User Needs in Automobiles

Proceedings of the 12th International Design Conference DESIGN 2012,; (2012)p. 1369-1376

Paper i proceeding

The use of affective interaction design in car user interfaces

Work: A Journal of Prevention, Assessment and Rehabilitation,; Vol. 41(2012)p. 5057-5061

Artikel i vetenskaplig tidskrift

Styrkeområden

Informations- och kommunikationsteknik

Transport

Ämneskategorier

Interaktionsteknik

Mänsklig interaktion med IKT

Report - IT University of Göteborg, Chalmers University of Technology and the University of Göteborg

Visual Arena, Lindholmen

Opponent: Brendon Clark, PhD, Swedish ICT