Avenues of entry: how industrial engineers and ergonomists access and influence human factors and ergonomics issues
Artikel i vetenskaplig tidskrift, 2014

This study compares how Canadian industrial engineers (IEs) and ergonomists ‘position themselves’ to influence human factors and ergonomics (HFE) issues. The study examined how these stakeholders perceived their influence on HFE issues, constraints they operated under, and strategies used. The results contribute to an understanding of decisions and processes surrounding HFE practices, showing that organisational entry points and stakeholder expectations on IEs and ergonomists affect their influence on HFE issues. Ergonomists influenced HFE issues by leveraging their knowledge of other stakeholders’ priorities, and were more dependent on accessing the issue via a ‘problem owner’. IEs were often entrusted with greater freedom to act on improvements. Expressing HFE improvements in terms of business benefits was a successful strategy for both. It was found that ergonomists operated as ‘partial solution builders’, trying to influence the HFE issue as an expert, lobbyist or facilitator. Based on the results, an existing framework was modified.

occupational health

industrial engineering

goal hooking

macroergonomics

stakeholders

organisational politics

qualitative research

ergonomics

human factors

influence

Författare

Cecilia Berlin

Chalmers, Produkt- och produktionsutveckling, Produktionssystem

Per Medbo

Ryerson University

Nancy Theberge

University of Waterloo

Roland Örtengren

Chalmers, Produkt- och produktionsutveckling, Produktionssystem

European Journal of Industrial Engineering

1751-5254 (ISSN)

Vol. 8 3 325-348

Ämneskategorier

Produktionsteknik, arbetsvetenskap och ergonomi

Hälso- och sjukvårdsorganisation, hälsopolitik och hälsoekonomi

Drivkrafter

Hållbar utveckling

Styrkeområden

Produktion

DOI

10.1504/EJIE.2014.060999