Automated user interaction analysis for workflow-based web portals
Paper i proceeding, 2014

Success in the software market requires constant improvement of the software. These improvements however have to directly align with the needs of the users of the software. A recent trend in software engineering is to collect post-deployment data about how users use a software system. We report in this paper about a case study with an industrial partner in which (1) we identified which data has to be collected for a web-based portal system, (2) implemented the data collection, and (3) performed an experiment comparing the collected data with answers of the test subjects in a survey.

User interaction

Data-driven software engineering

Post-deployment data collection



Emil Backlund

Chalmers, Data- och informationsteknik

Mikael Bolle

Chalmers, Data- och informationsteknik

Matthias Tichy

Göteborgs universitet

Helena Holmström Olsson

Malmö universitet

Jan Bosch

Software Center

Chalmers, Data- och informationsteknik, Software Engineering

Lecture Notes in Business Information Processing

1865-1348 (ISSN) 18651356 (eISSN)

Vol. 182 148-162
978-3-319-08737-5 (ISBN)


Data- och informationsvetenskap





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