Automated user interaction analysis for workflow-based web portals
Paper i proceeding, 2014

Success in the software market requires constant improvement of the software. These improvements however have to directly align with the needs of the users of the software. A recent trend in software engineering is to collect post-deployment data about how users use a software system. We report in this paper about a case study with an industrial partner in which (1) we identified which data has to be collected for a web-based portal system, (2) implemented the data collection, and (3) performed an experiment comparing the collected data with answers of the test subjects in a survey.

User interaction

Data-driven software engineering

Post-deployment data collection

Build-Measure-Learn

Författare

Emil Backlund

Chalmers, Data- och informationsteknik

Mikael Bolle

Chalmers, Data- och informationsteknik

Matthias Tichy

Göteborgs universitet

Helena Holmström Olsson

Malmö universitet

Jan Bosch

Software Center

Chalmers, Data- och informationsteknik, Software Engineering

Lecture Notes in Business Information Processing

1865-1348 (ISSN)

Vol. 182 148-162

Ämneskategorier

Data- och informationsvetenskap

DOI

10.1007/978-3-319-08738-2_11

ISBN

978-3-319-08737-5