Designing and implementing incentives for engineering consultants: encouraging cooperation and innovation in a large infrastructure project
Artikel i vetenskaplig tidskrift, 2015

In large infrastructure projects, important decisions are made in early design phases. For a client, a key issue is how to stimulate innovative joint performance within the design team. This paper investigates the process of designing and implementing bonuses for cooperation and innovation in a large urban railway tunnel project. Data were collected through non-participatory observations, documents, interviews and a survey. Previous research has shown that incentives influence performance positively or negatively depending on task contents and perceived intentions, but also that people tend to underestimate this complexity and over-emphasize the power of incentives. Based on case observations, effects of bonuses for engineering consultants are discussed in relation to client awareness and management resources. The case results suggest that there are low risks for negative effects on task motivation of design consultants if incentives are low-stakes and not tied to specified performance. However, for low-stake incentives to add value, symbolic roles and the communication processes generated by the incentive scheme need to be strategically and purposefully managed. We conclude that research is needed to guide clients in considering a wider range of measures for enabling innovation and collaboration in design teams.

financial incentives

innovation

Consultancy contracts

design

motivation

Författare

Therese Eriksson

Chalmers, Teknikens ekonomi och organisation, Service Management and Logistics

Anna Kadefors

Chalmers, Teknikens ekonomi och organisation, Service Management and Logistics

Engineering Project Organization Journal

2157-3735 (eISSN)

Vol. 5 4 146-159

Styrkeområden

Building Futures

Ämneskategorier

Övrig annan samhällsvetenskap

Annan samhällsbyggnadsteknik

DOI

10.1080/21573727.2015.1104664

Mer information

Skapat

2017-10-07