State-of-the-art survey on stakeholders’ expectations for Mobility-as-a-Service (MaaS) – highlights from Europe
Paper i proceeding, 2016

Mobility-as-a-Service (MaaS) as an emerging key concept offers a new perspective on how to organise and implement mobility service concepts in the future. However, the path to that future is not clear. In some countries there already exists a more sophisticated notion of MaaS, but many countries do not yet consider MaaS in national/regional and/or local mobility planning strategies. As a step in easing the way forward, this paper presents stakeholders’ perspectives on and expectations for MaaS. In the context of the international MaaSiFiE (Mobility as a Service for Linking Europe) project, a state-of-the-art survey has been conducted, including a stakeholder questionnaire gathering different views of MaaS as input for developing a roadmap for MaaS deployment. The questionnaire results include relevant modes and service features, spatial and temporal appraisals, as well as potential impacts, enablers and barriers. European stakeholders’ viewpoints are highlighted.

Mobility as a Service

state-of-the-art survey

mobility service provider


David König

Jana Sochor

Chalmers, Produkt- och produktionsutveckling, Design and Human Factors

Jenni Eckhardt

11th European Congress on Intelligent Transportation Systems, Glasgow, June 6-9, 2016




Transportteknik och logistik

Övrig annan samhällsvetenskap

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