Evidence-based Timelines for User eXperience Software Process Improvement Retrospectives
Paper i proceeding, 2016

We performed a retrospective meeting at a case company to reflect on its decade of Software Process Improvement (SPI) activities for enhancing UX integration. We supported the meeting by a pre-generated timeline of the main activities. This approach is a refinement of a similar approach that is used in Agile projects to improve effectiveness and decrease memory bias of retrospective meetings. The method is evaluated through gathering practitioners' view using a questionnaire. We conclude that UX research and practice can benefit from the SPI body of knowledge. We also argue that a cross-section evidence-based timeline retrospective meeting is useful for enhancing UX work in companies, especially for identifying and reflecting on `organizational issues'. This approach also provides a cross-section longitudinal overview of the SPI activities that cannot easily be gained in other common SPI learning approaches.

postmortem

organizational issues

software process improvement

organizational change

timeline

retrospective

lessons learned

user experience

Författare

Pariya Kashfi

Chalmers, Data- och informationsteknik, Software Engineering

Robert Feldt

Chalmers, Data- och informationsteknik, Software Engineering

A. Nilsson

Chalmers

R. B. Svensson

Blekinge Tekniska Högskola, BTH

2016 42nd Euromicro Conference on Software Engineering and Advanced Applications (Seaa)

59-62

Ämneskategorier

Programvaruteknik

DOI

10.1109/seaa.2016.14

ISBN

978-1-5090-2819-1