Review of a performance measurement system at shop-floor level

Paper i proceeding, 2017

Performance measurement systems (PMS) are used within most manufacturing companies in Sweden today. However, little focus has been on reviewing the efficiency of the PMS. This article reviews the PMS in a production unit in a systematic analysis with a scientific approach. The analysis is based on interview data from the identified stakeholders of the PMS at the production unit. The studied production unit has a quite efficient PMS, but there are also some improvement areas the can help them become more efficient. The systematic analysis method used in the studied case can be used in other contexts as well.