Digital Tools to Support Knowledge Sharing and Cooperation in High-Investment Product-Services
Paper i proceeding, 2017

The manufacturing industry needs to adapt their product-services to meet customer requirements in today’s rapidly changing markets. This paper presents how technologies can support knowledge sharing and collaboration during product-service processes. This work was part of the European Union Use-it-Wisely project and summaries demonstration results from the project. Six cluster cases from different industry sectors (energy, machinery, space, office workplace, vehicles, and shipbuilding) were developing their tools and processes during the project. Based on the demonstration evaluations, it seems that the Use-it-Wisely project has enabled companies to improve their product-services by using interactive collaborative environments and new business models. Participants that took part in the demonstrations felt that the new approach makes users’ work easier, provides competitive advantage, facilitates knowledge sharing and decision making, extends the efficient lifecycle of existing machinery and supports sustainable development.

Product-service system



Knowledge sharing


Susanna Aromaa

VTT Technical Research Centre of Finland

Simo-Pekka Leino

VTT Technical Research Centre of Finland

Arcadio Reyes-Lecuona

Universidad De Malaga

Nikos Frangakis

Institute of Communication and Computer Systems

Jonatan Berglund

Chalmers, Produkt- och produktionsutveckling, Produktionssystem

Tim Bosch

Netherlands Organization for Applied Scientific Research (TNO) Technical Sciences

Gu van Rhijn

Netherlands Organization for Applied Scientific Research (TNO) Technical Sciences

Göran Granholm

VTT Technical Research Centre of Finland

Advances in Intelligent Systems and Computing

2194-5357 (ISSN)

Vol. 606 235-246

International Conference on Applied Human Factors and Ergonomics
Los Angeles, USA,


Produktionsteknik, arbetsvetenskap och ergonomi

Annan maskinteknik

Övrig annan teknik


Hållbar utveckling