Comparing performance measurement for industrial maintenance and facility management
Artikel i vetenskaplig tidskrift, 2018

Performance indicators for industrial maintenance differ from those used for facility management. Based on the concept of measurement cost and recent survey articles, the organizational contexts, including service triads, servitization, as well as outcome-based contracts, are analysed. Differences are attributed to customer orientation, precision of initial status documentation and relative importance of subjective evaluations of performance.

Författare

Jan Bröchner

Chalmers, Teknikens ekonomi och organisation, Service Management and Logistics

European Review of Service Economics and Management

2497-0107 (ISSN)

Vol. 5 45-63

Styrkeområden

Building Futures

Produktion

Ämneskategorier

Byggproduktion

Tillförlitlighets- och kvalitetsteknik

Företagsekonomi

DOI

10.15122/isbn.978-2-406-08064-0.p.0045

Mer information

Skapat

2018-04-16