Prioritisation of root cause analysis in production disturbance management
Artikel i vetenskaplig tidskrift, 2021

Purpose: Manufacturing companies struggle to manage production disturbances. One step of such management deals with prioritising those disturbances which should undergo root cause analysis. The focus of this work is on two areas. First, investigating current challenges faced by manufacturing companies when prioritising root cause analysis of production disturbances. Second, identifying the stakeholders and factors impacted by production disturbances. Understanding the current challenges and identifying impacted stakeholders and factors allows the development of more efficient prioritisation strategies and, thus, contributes to the reduction of frequency and impact of disturbances. Design/methodology/approach: To achieve the intended purpose of this research, a qualitative approach was chosen. A series of interviews was conducted with practitioners, to identify current challenges. A series of focus groups was also held, to identify the impacted stakeholders and factors by disturbances. Findings: Various challenges were identified. These are faced by manufacturing companies in their prioritisation of production disturbances and relate to the time needed, criteria used, centralisation of the process, perspective considered and data support. It was also found that a wide range of stakeholders is impacted by production disturbances, surpassing the limits of production and maintenance departments. Furthermore, the most critical factors impacted are quality, work environment, safety, time, company results, customer satisfaction, productivity, deliverability, resource utilisation, profit, process flow, plannability, machine health and reputation. Originality/value: The current situation regarding root cause analysis prioritisation has not been identified in previous works. Moreover, there has been no prior systematic identification of the various stakeholders and factors impacted by production disturbances.

Production disturbances

Prioritisation

Stakeholders

Root cause analysis

Författare

Adriana Ito

Chalmers, Industri- och materialvetenskap, Produktionssystem

Torbjörn Ylipää

Chalmers, Industri- och materialvetenskap, Produktionssystem

Per Gullander

RISE Research Institutes of Sweden

Jon Bokrantz

Chalmers, Industri- och materialvetenskap, Produktionssystem

Anders Skoogh

Chalmers, Industri- och materialvetenskap, Produktionssystem

International Journal of Quality and Reliability Management

0265-671X (ISSN)

Vol. In Press

Ämneskategorier

Produktionsteknik, arbetsvetenskap och ergonomi

Annan maskinteknik

Miljöledning

DOI

10.1108/IJQRM-12-2020-0402

Mer information

Senast uppdaterat

2021-06-29