How to make advanced online user studies meaningful
Paper i proceeding, 2021
The data was analyzed in a thematic content analysis by the authors on Mural. Identified challenges were excluding not tech-savvy user groups, missing out on interpersonal interaction and observations, as well as difficulties creating participant commitment and trust. On the positive side were perceived efficiency, a more levelled power distribution between participants, and ease of engagement and data retrieval for tech-savvy users.
Identified best practices included lowering social barriers through warm up activities and techniques to support open discussion during workshops. Furthermore, engagement could be supported through private social media groups, regular reminders, as well as clear communication of purpose and goal of the activities.
collaborative design
online collaboration
Requirements elicitation
user centred design
Författare
Pontus Wallgren
Chalmers, Industri- och materialvetenskap, Design and Human Factors
Maral Babapour Chafi
Institutet för stressmedicin
Siw Eriksson
Chalmers, Industri- och materialvetenskap, Design and Human Factors
Proceedings of the Design Society
2732527X (eISSN)
Vol. 1 1787-1796Göteborg, Sweden,
FAD- Facilitera Användarstudier på Distans
Chalmers, 2020-07-01 -- 2020-12-31.
Ämneskategorier
Annan maskinteknik
Design
Övrig annan teknik
Människa-datorinteraktion (interaktionsdesign)
Drivkrafter
Innovation och entreprenörskap
DOI
10.1017/pds.2021.440