The Promise and Perils of Low-Code AI Platforms
Artikel i vetenskaplig tidskrift, 2024
As organizations embrace artificial intelligence (AI) for business process automation, they face challenges with its adoption. Low-code platforms promise to simplify this process, but the supporting evidence is limited. We studied the adoption of a low-code conversational AI platform in four multinational companies and found three significant challenges linked to fundamental assumptions about low-code approaches. Based on this case study research, we recommend steps companies can take to guide the adoption and maximize the potential of low-code AI platforms.1, 2
Författare
Maria Kandaurova
Chalmers, Teknikens ekonomi och organisation, Entrepreneurship and Strategy
Daniel A. Skog
Umeå universitet
Petra Bosch-Sijtsema
Chalmers, Teknikens ekonomi och organisation, Innovation and R&D Management
MIS Quarterly Executive
1540-1960 (ISSN) 1540-1979 (eISSN)
Vol. 23 3 275-289 4Ämneskategorier
Programvaruteknik
DOI
10.17705/2msqe.00098