IMPLEMENTING PROCESS FLOW SOLUTIONS IN HEALTHCARE:A CASE STUDY AT A DERMATOLOGY CLINIC
Paper i proceeding, 2007

Today, many healthcare organizations are confronting queues of patients who need treatment. Implementing process flow improvements, derived from the operations management field is a promising way to meet these challenges. Although literature exists on how practices born out of manufacturing can be applied in healthcare, the study of the implementation of these practices is not that common. Based on an in-depth case study of the implementation of process flow solutions in a Swedish dermatology clinic, we identify several factors that played a significant role when implementing the process flow solutions. The contribution of this paper is foremost to increase awareness of factors that have impact on the implementation process.

Implementation

Process flow solutions

Healthcare

Författare

Torbjörn Jacobsson

Chalmers, Teknikens ekonomi och organisation, Supply and Operations Management

Pär Åhlström

Chalmers, Teknikens ekonomi och organisation, Supply and Operations Management

Ing-Marie Bergbrant

14th International Annual Euroma Conference

10-

Ämneskategorier

Produktionsteknik, arbetsvetenskap och ergonomi

ISBN

978-975-6090-23-7