Navigating the logics of changing public facilities management
Artikel i vetenskaplig tidskrift, 2021

Abstract
Purpose–The purpose of this paper is to explore how a multitude of demands and challenges faced bypublic facilities management organizations ’(PFMOs) particularly in relation to a large building stock in need of measures ’are acted upon and negotiated in practice. Specifically this study asks: What are the institutional logics (IL) that constitute the organizational context of PFMOs? How does an institutional worker navigate to create change in PFMOs?

Design/methodology/approach–Data were collected through a case study of a public facility management organization and include interviews, a questionnaire, observations and organizationaldocuments. The analytical focus is the work of a single actor, a project manager portrayed as “the navigator” and his institutional work (IW) of developing and implementing new organizational practices, to meet current challenges and develop a more “strategic” facility management.

Findings–The complex institutional landscape faced by officials in PFMOs enforce officials responsible for implementing and developing new practices to become navigators.

Originality/value–The findings offer a rich practice-based account of the day-to-day IW carried out by actorsthat try to navigate complex institutional landscapes, consisting of multiple and, at times, conflicting IL. Current challenges for PFMOs are to be portrayed as multi-dimensional and the actual work to transform organizational practices in this context is highly complex, unordered and messy. The findings point towards a need for new competences and roles to tackle current challenges; geared towards integrating different logics and perspectives.

Working practices

Public sector

Organizational change

Management

Facilities management

Work

Författare

Ingrid Svensson

Chalmers, Teknikens ekonomi och organisation, Service Management and Logistics

Martin Löwstedt

Chalmers, Teknikens ekonomi och organisation, Innovation and R&D Management

Facilities

0263-2772 (ISSN)

Vol. 39 11-12 737-758

I energiomställningens tjänst: Att leda strategisk förändring i kommunal fastighetsförvaltning

Centrum för management i byggsektorn (CMB) (126), 2019-01-01 -- 2020-12-31.

Ämneskategorier

Arkitekturteknik

Företagsekonomi

Övrig annan samhällsvetenskap

Styrkeområden

Produktion

Energi

Drivkrafter

Innovation och entreprenörskap

DOI

10.1108/F-06-2020-0069

Mer information

Senast uppdaterat

2021-08-25