Daniel Gyllenhammar

Doctoral Student at Innovation and R&D Management

Daniel is a doctoral student at the Division of Service Management and Logistics, at the Department of Technology Management and Economics. His research is focused on how improvements are created in contexts where multiple actors and organizations has to cooperate, mostly within public sector. As of now, Daniel is a part of a research project aiming to improve the Swedish sick leave insurance system.



Daniel is also teaching in subjects related to quality mangement and improvement methodologies, for both students at Chalmers as well as for practitioners from industry.

Source: chalmers.se
Image of Daniel Gyllenhammar

Showing 6 publications

2024

Professionals’ experiences of what affects health outcomes in the sick leave and rehabilitation process—A qualitative study from primary care level

Märit Löfgren, Karin Törnbom, Daniel Gyllenhammar et al
PLoS ONE. Vol. 19 (7 July)
Journal article
2023

Value creation and destruction involving multiple public service organizations: a focus on frontline employees

Daniel Gyllenhammar, Erik Eriksson, Märit Löfgren
Public Management Review. Vol. In Press
Journal article
2023

Theory and practice of customer-related improvements: a systematic literature review

Daniel Gyllenhammar, Erik Eriksson, Henrik Eriksson
Total Quality Management and Business Excellence. Vol. 34 (1-2), p. 201-219
Journal article
2023

How to facilitate improvements in public service systems: propositions for action

Daniel Gyllenhammar, Peter Hammersberg
International Journal of Quality and Reliability Management. Vol. 40 (6), p. 1429-1448
Journal article
2022

Improvements for value creation in public services

Daniel Gyllenhammar
Licentiate thesis

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Showing 1 research projects

2019–2021

Improvement of sick leave processes

Henrik Eriksson Service Management and Logistics
Patrik Alexandersson Project and Centre Management
Daniel Gyllenhammar Service Management and Logistics
Region Västra Götaland

2 publications exist
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