The European Roadmap 2025 for MaaS
Paper in proceedings, 2017

The paper presents a European MaaS roadmap 2025, by describing drivers, enablers, market and MaaS services related to MaaS development in Europe. The main focus is on drivers and enablers, which are at the core of MaaS development and are pushing development towards the great vision of MaaS: offer user-oriented multimodal transport services on a one-stop-shop principle utilizing digitalization and mobile applications. However, there are still several open issues such as regulations, markets, business actors, and stakeholder collaboration affecting the future development of MaaS. The roadmap points out that in addition to the critical role of policy & regulation, stakeholders such as academy and R&D sector have an important role in MaaS development, since those should work as an enabler for identifying best practices, conducting an impact assessment, and developing living lab test environments. Also the business sector is seen as one of the key enablers, because the business sector is responsible for creating new pilots and services, collaboration and new business models and developing a one-stop-shop principle for mobility sector.




mobility as a service


Lasse Nykänen

Technical Research Centre of Finland (VTT)

Jenni Eckhardt

Technical Research Centre of Finland (VTT)

Aki Aapaoja

Technical Research Centre of Finland (VTT)

Jana Sochor

Chalmers, Product and Production Development, Design and Human Factors

MariAnne Karlsson

Chalmers, Product and Production Development, Design and Human Factors

1st International Conference on Mobility as a Service (ICoMaaS), Tampere, Finland, November 28-29, 2017


Driving Forces

Sustainable development

Areas of Advance


Subject Categories

Transport Systems and Logistics

Other Social Sciences not elsewhere specified

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